Settle · Acquiring

We are the acquirer.

Because SparkIO acquires the transaction itself, settlement is a setting, not a negotiation. Pick when funds arrive and in which currency, and read every fee on one line.

Start now Talk to sales

BalanceUSD

Available

$1,101.47

Pending $408.70

Instant · 1% fee

Settled · 14 days

Payout schedule

Next payout: Thu, Oct 22
Fee: Free

Pays out toChase •••• 6789(Northlight Goods LLC)

Recent activity

Simulated — no real money moves.

Recent balance activity (simulated)
Customer	Method	Amount	Status	Date
Maya Chen pay_1QzK8m	Visa•••• 4242	$249.00 USD	Settled	2 min ago
Emma Clarke pay_1QzK7c	Mastercard•••• 5100	£72.00 GBP	Settled	18 min ago
Jonas Weber pay_1QzK6a	SEPA DebitDE89 ••• 3000	110,00 € EUR	Pending	1 h ago
Lucas Almeida pay_1QzK5t	PixPix · instant	R$ 169,00 BRL	Settled	2 h ago
Sofía Ramírez pay_1QzK4r	OXXOOXXO voucher	MX$1,008.00 MXN	Pending	3 h ago
Aarav Shah pay_1QzK3p	UPIUPI · aarav@okbank	₹3,864.00 INR	Declined	5 h ago

Acquiring

Direct acquiring where you sell most.

We hold our own acquiring licenses in the markets that matter to you and route the rest through licensed partners. Either way you sign one contract and read one ledger.

Local acquiring at launch in the US, UK, euro area, Brazil and Mexico (target)
Cross-border acquiring everywhere else, through licensed partners
One contract, one ledger, one dashboard
Approval rates you can see, per market and per method

How pricing works

MarketsApproval · 30 days · simulated

5
local markets · launch target: 190+
countries · cross-border

Markets, acquiring model and simulated approval rates
Market	Acquiring	Approval
USUnited States	Local	94.1%
BRBrazil	Local	91.8%
EUEurozone	Local	92.6%
GBUnited Kingdom	Local	93.4%
MXMexico	Local	88.7%
INIndia	Cross-border	86.2%
SGSingapore	Cross-border	90.3%
JPJapan	Cross-border	89.5%

Approval rates are simulated. Local markets are a launch target.

Payouts

Payouts on your schedule.

Instant, next-day or weekly — set per currency balance, changed whenever you like. The next payout simply follows the new rule.

Instant payouts to a card or local account, any day (target)
T+1 and weekly schedules on every account
A different rule per balance: USD next-day, EUR and BRL weekly
Every payout carries an ID, a bank reference and a statement line

PayoutsUSD balance · simulated

Payout schedule

InstantT+1Weekly

Arrives: Tomorrow
Fee: Free

Two weeks · Oct 19 – Nov 1

Payout day

Recent payouts

To Chase •••• 6789

$1,101.47Estimatedpo_2Hm4Vt · Oct 21 payments so farScheduledThu, Oct 22Scheduled
$2,716.75po_2Gq7Nd · Oct 20 paymentsIn transitTodayIn transit
$2,896.05po_2Fh7Kc · Oct 19 paymentsPaidTue, Oct 20Paid
$8,981.47po_2Ev9Lm · Oct 16 – 18 paymentsPaidMon, Oct 19Paid

Northlight's payout fees, simulated — no real money moves.

Balance & FX

Hold the currencies you sell in.

Keep USD, EUR and BRL balances side by side. Pay suppliers in the currency you earned, or convert when the rate suits you — never because a payout forced you to.

Multi-currency balances with one ledger behind them
Settle in local currency or convert at mid-market plus your agreed markup
The rate is shown before you convert and locked for 30 seconds
Optional auto-convert rules per balance

BalancesUSD · EUR · BRL

Total balance

$7,468.14

in USD at today's rate

USD
$1,101.47
T+1
Pending $408.70 · Pays out to Chase •••• 6789
EUR
2.838,24 €
Weekly
Pending 1.180,00 € · Pays out to IBAN •••• 7201
BRL
R$ 17.726,14
Weekly
Pending R$ 1.690,00 · Pays out to Itaú •••• 4410

Convert

mid-market + 1%

FromR$ 10.000,00BRL

To$1,854.43USD

1 USD = 5.3925 BRL

Rate locked for 30 s

Northlight's rate, simulated — no real money moves.

Reconciliation

Every fee on one line.

A settlement statement that adds up without a spreadsheet: gross, interchange, scheme fees, our fee, refunds and the net that reached your bank — per payout, per day or per transaction.

Interchange, scheme fees and our fee itemized per transaction
Statements per payout, per day and per month
CSV, Excel and an API endpoint with the same numbers
Refunds and chargebacks netted on the line they belong to

Statementpo_2Fh7Kc · simulated

Payout · Tue, Oct 20

USD · Chase •••• 6789 · Northlight Goods LLC

Gross volume: $3,028.68; 36 payments
Fees: −$98.63; 3.26% effective
Refunds: −$34.00; 1 refund
Net paid out: $2,896.05; Paid

Payments, fees and the refund in this payout, one line each (simulated)
Payment	Gross	Fees	Interchange	Scheme	SparkIO fee	Net
pay_1QyZ4wStudio Lamp · Olivia Park	$249.00	−$7.52	−$3.81	−$0.62	−$3.09	$241.48
pay_1QyZ6cWall Shelf · Owen Hart	$120.00	−$3.78	−$1.89	−$0.30	−$1.59	$116.22
pay_1QyZ8fDesk Clock · Chloe Bennett	$89.00	−$2.88	−$1.43	−$0.22	−$1.23	$86.12
33 more paymentsMon, Oct 19 · cards, wallets and UPI	$2,570.68	−$84.45	−$41.60	−$6.43	−$36.42	$2,486.23
re_1QyZ2kRefund · Paper Tray · pay_1QyV7e	−$34.00	—	—	—	—	−$34.00

Every line adds up to the payout. Fees at Northlight's rate; all amounts simulated.

Disputes

Disputes with the evidence already attached.

When a cardholder disputes a charge, the case opens with the receipt, the delivery proof and the customer history already in it. You review, add what is missing and submit from the same screen.

Reason codes translated into plain language
Evidence pre-filled from the order, the session and the shipment
Deadline tracking with reminders by email and webhook
Pre-dispute alerts so you can refund before a chargeback lands (target)

Disputedp_3Kd9x · simulated

Studio Lamp

Order #18402 · Noah Brooks

•••• 1005 · pay_1QyR2d

$249.00

Won

Reason: Product not receivedAmex C08
Response: Submitted Sep 30deadline Oct 12

Evidence

5 items · 4 pre-filled

Receipt, order #18402receipt-18402.pdf · $249.00receipt-18402.pdf · $249.00 · •••• 1005Auto
Delivered Sep 17, signed N. BrooksUPS 1Z84A7E00351906634UPS 1Z84A7E00351906634 · Denver, CO 80206Auto
Product photo and listingStudio LampStudio Lamp · Charcoal · brass hingeAuto
3 emails with the customer[email protected][email protected] · Sep 28 – 30Added by you
Return and refund policy30-day returns · shown at checkout30-day returns · shown at checkoutAuto

Timeline

Payment capturedSep 14
$249.00 · Amex •••• 1005
DeliveredSep 17
Signed N. Brooks
Dispute openedSep 28
$249.00 + $15.00 fee held
Evidence sentSep 30
5 items
WonOct 7
$264.00 back in balance

Simulated case.

Also in Settle

The rest of the money side.

Everything that comes after the approval lives in the same ledger.

Instant payouts
Move funds to a card or a local account within minutes, any day of the week (target).
Negative balance protection
Refunds and disputes draw from Available first, then from pending funds. We never debit your bank without telling you.
Statements and exports
Daily, monthly or per payout — CSV, Excel and the API carry the same numbers.
Multi-entity
Separate balances, statements and payout accounts per legal entity, one login.
Tax reports
Country-specific reports for your accountant, generated from the same ledger.
Refund netting
Refunds net against the day's settlement, so nothing is clawed back from your bank later.

Questions

Questions about settling.

What does it mean that SparkIO is the acquirer?: An acquirer is the licensed institution that connects a merchant to the card networks and receives the funds on its behalf. Most gateways resell someone else's acquiring, which means another contract, another fee and another support queue. SparkIO acquires directly in its local markets and through licensed partners elsewhere, so you hold one agreement and your money lands in one ledger.
When do I get my money?: You choose. Instant payouts arrive within minutes (target); T+1 arrives the next business day and weekly arrives on Fridays. The schedule can differ per currency balance and you can change it at any time; what each one costs is part of the pricing we agree with you.
How does FX work?: Each balance holds its own currency. When you convert, or when a payout is in a different currency than the sale, we use the mid-market rate plus the markup in your pricing agreement, shown before you confirm and locked for 30 seconds. There is no spread hidden in the rate and no separate FX line that surprises you later.
Do you hold a reserve?: Most accounts run without one. Where the risk profile requires it — long delivery windows or annual subscriptions, for example — we agree a rolling reserve in writing before you go live, show it as its own line on the balance and release it on the schedule we agreed.
What happens when a customer disputes a payment?: The dispute appears in your dashboard and by webhook with the reason code, the amount and the deadline. We pre-fill the evidence we already have — receipt, shipment, customer history — and you submit from the same screen. The disputed amount is held, not debited, until the network decides.

Settle on your own terms.

Timing and currency are settings you change whenever you like. Your rate is agreed with you before you go live.

Start now Talk to sales

We are the acquirer.

Direct acquiring where you sell most.

Payouts on your schedule.

Hold the currencies you sell in.

Every fee on one line.

Disputes with the evidence already attached.

The rest of the money side.

Instant payouts

Negative balance protection

Statements and exports

Multi-entity

Tax reports

Refund netting

Questions about settling.

Settle on your own terms.